Minimum number of participants
Normally we require there to be at least six students enrolled on a course in order to be able to run that course. If there are fewer than six students enrolled for a course, the provider will inform the contracting party in good time (within 72 hours). If the provider is unable to offer another suitable course, fees already paid will be refunded in full, thereby excluding any further liability on the part of the provider.
Each Cert course is designed to run for four weeks. Each Dip course is designed to run for 28 weeks. Due to the intensive nature of the training, trainees who miss sessions may jeopardise their chances of passing the
course. The course provider will not be held responsible for trainees who fail the course as a result of missing sessions without a satisfactory explanation or extenuating circumstances.
Full fees must be received by the provider at least two weeks before the course commences.
Course fees include tuition and exam/moderation fees, but exclude book fees and fees required by Trinity in the event that one or more units of the course need to be re-submitted.
All bank charges must be met by the trainee. If trainees choose to pay by credit card, there is a 2.4% service charge. Any outstanding balance must be settled on the first day of a student’s course.
Deposits and fees are not transferable from person to person without prior agreement.
Students are advised to take out personal insurance against inability to attend or continue a course for medical or compassionate reasons, as refunds will only be considered in exceptional circumstances.
The trainee is accepted on the understanding that he or she will stay for the duration of the course.
The provider has the right to expel a trainee for misconduct, violent or threatening behaviour, unsatisfactory work or attendance.
Clients should notify us of intended cancellation of their course(s) at least twenty one days before their course is due to begin. Any refunds will be given at the sole discretion of the Director. No compensation, fee reductions, refunds, credit, additional lessons or extension of the course can be given for services or facilities included in the fees and not used, for late arrivals, unauthorized absences, withdrawals and expulsions from the course.
In all cases, if a student wishes to cancel an enrolment less than twenty one days before the start of a course, a minimum of two weeks’ tuition is payable. No refund is payable once a student has started his or her course.
If a student does not arrive to start their course at the arranged time, no refunds are payable and acceptance of the student onto the remainder of the course is at the sole discretion of the Course Director.
In the event of the student’s death or illness, the provider accepts no liability unless the cause is shown to be negligence by its staff. Athena Teacher Training does not accept liability for the loss of a client’s property or for extra expenses incurred by circumstances beyond our control, including strikes, sickness, riots, war, etc.
Athena Teacher Training does not hold insurance to cover trainees against doctors’ fees, hospital or drug expenses or loss of baggage, loss or theft of money or damage to property. Trainees are advised to take out full insurance to cover these risks.
Any damage to the provider’s property, whether intentional or not, may have to be paid for.
The provider acts solely as an agent in the provision of accommodation for trainees, not as principal. Accommodation is normally arranged from midday on Sunday until midday on the Saturday four weeks later.
Allocation of students to accommodation: The provider will try to find the kind of accommodation that the trainee has asked for on the enrolment form, but we cannot guarantee that we will be able to meet all of the
trainee’s preferences. If trainees are already in Bournemouth, they must pay for their accommodation at least one week in advance. The provider does not arrange the accommodation until this is paid.
If students are not satisfied with their course or accommodation (or any other part of the service), they should speak to the Course Director immediately.
Athena Teacher Training reserves the right:
• To refuse an enrolment.
• Not to provide a trainee with lessons, certificates or any other services if full fees have not been received.
The Conditions of Enrolment are valid from 1st September, 2011 until further notice and are subject to English law. Enrolment on the course constitutes acceptance of these conditions.
We aim to do our very best to resolve any problems and ensure that you are happy with everything that we offer.